Museo Nacional Thyssen-Bornemisza

The Thyssen-Bornemisza National Museum, or simply the Thyssen, is an art museum in Madrid, Spain. With over 1,600 paintings, it was once the second largest private collection in the world after the British Royal Collection.

The Thyssen-Bornemisza Museum, with the nearby Reina Sofía and the Museo del Prado, form Madrid’s Golden Triangle of Art, which was included in the UNESCO World Heritage list in 2021. 

The Challenge

The Museum wanted to offer its visitors a unique visit experience through the two Collections that make up this Museum. In addition, the service should cover the Temporary Exhibitions that are held throughout the year which attracts a large number of local and tourist visitors. 

The care for detail is essential in the policy of the Museum, so the Service should be respectful with the surroundings of the lobby and the Rooms. 

The Solution

Thanks to a counter designed exclusively for the lobby area, it was possible to offer visitors the Service for the visit to the Permanent Collection and from another, modular and mobile, the Service for the different Temporary Exhibitions. 

The Guidoo Comfort and Guidoo Video audioguide had a great reception on the part of the visitors, thanks to its comfort of use and the hygiene provided by its design. 

All the personnel of the service were assigned by the company and formed as much on the Collection and the visit to the Museum as in attention to the public, offering to this one a meticulous treatment.


The Result

For more than 16 years the Museum has entrusted MuseumMate with the audioguide service, as a sign of satisfaction and permanent innovation. 

Service Summary

  • Device: Guidoo Video
  • Content: Produced by MuseumMate
  • Languages: Spanish, English, French, German, Italian, Russian, Chinese, Sign Language.